Shipping policy
SHIPPING POLICY
We are committed to processing and shipping your order as quickly as possible.
ORDER PROCESSING
Orders are generally processed and shipped within 1 business day.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please make sure that your shipping address and contact information are accurate before completing your purchase.
SHIPPING WITHIN THE UNITED STATES
All U.S. orders are shipped from within the United States.
Our fulfillment warehouses are located in:
• Georgia
• Illinois
• California
Most domestic orders arrive within 2–3 business days.
Please allow up to 5 business days for domestic delivery.
Delivery times may vary depending on your location, carrier conditions, weather, holidays, or other circumstances beyond our control.
SHIPPING COST
Shipping charges are calculated at checkout based on your shipping address and order total.
We currently offer free U.S. shipping on orders over $80.
EXPRESS SHIPPING
Express shipping may be available for an additional fee.
Availability and pricing may vary depending on your shipping address and will be displayed at checkout when available.
INTERNATIONAL SHIPPING
We ship internationally.
Standard international shipping generally takes approximately 7–10 business days.
Express international shipping generally takes approximately 3–4 business days.
International delivery times may vary depending on destination, customs clearance, local carriers, and other circumstances outside our control.
CUSTOMS, DUTIES AND TAXES
International customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are not included in the shipping price unless specifically stated at checkout.
Customers are responsible for complying with the import requirements of their destination country.
We cannot issue refunds for packages abandoned or refused because applicable customs fees or taxes were not paid.
SHIPPING ADDRESS CHANGES
We process orders quickly.
If you need to change your shipping address after placing an order, please contact us immediately at:
hello@omre.co
We will do our best to accommodate your request, but address changes cannot be guaranteed after an order has been processed or shipped.
LOST OR MISSING PACKAGES
If your package appears to be lost or has not arrived within the expected delivery timeframe, please contact us at hello@omre.co.
We will review the shipment and assist you in resolving the issue.
INCORRECT OR DAMAGED ITEMS
If you receive the wrong product or your product arrives damaged, please contact us as soon as possible.
Please provide:
• Your order number
• A description of the issue
• Photographs of the product and packaging
We will review the information and, where appropriate, arrange a replacement or refund.
CONTACT
For shipping questions, please contact:
Email: hello@omre.co
OMRE
30 N Gould St, STE R
Sheridan, WY 82801
USA